Cart
Checkout Secure

Coupon Code: AIRCOOLED Copy Code

 

Free Shipping Over $x  

FAQ

RETURN POLICY

Aircooled Lifestyle is committed to quality products and your satisfaction is 100% guaranteed.

If for any reason you are not completely satisfied with the quality of your purchase after it is delivered, you may file for a replacement within (30) business days and receive a replacement at no additional cost..  Depending on the size of the return Aircooled Lifestyle does reserve the right to charge a one time restocking fee of 20%. Orders older than 30 days from time of purchase do not qualify for a refund or exchange.

Shipping charges WILL NOT be refunded. Aircooled Lifestyle does not supply pre-paid shipping materials for returns, or cover the returned merchandise shipping fees. 

To return your merchandise, please email: support@AircooledLifestyle.com for the return address and always include your ORDER NUMBER and full NAME. Failure to do so will result in a forfeit of our 30 day policy.

 

CANCELLATION POLICY

You may cancel your order within (24) hours of purchase, PST.  We are committed to our customers and your satisfaction.

To cancel your merchandise, please email: support@AircooledLifestyle.com and label the subject line:  CANCEL MY ORDER, and make sure to include your full NAME and ORDER NUMBER. 

 We cannot Cancel or exchange your order after (24) hours because it will have already gone into production.  Please review our RETURN POLICY

 

CHANGE MY ORDER

You may amend your order and address details within (24) hours of purchase. Please contact support@AircooledLifestyle.com as soon as possible with your change requests, and label the subject line:  CHANGE MY ORDER, and make sure to include your full NAME and ORDER NUMBER.  We will confirm your changes have been made.

 

SHIPPING

Our global facilities allow us to provide fast Shipping to most locations around the world! Our manufacturing facilities are located in the US, Canada, Germany, United Kingdom and Mexico. We ship standard postage using multiple shipping methods throughout the world. Postage will be priced according to location. Majority of orders are generally delivered in 7-10business days. Please note, while most of our orders are delivered within 7 business days dependign on your location, production of your products can take up to 10 business days.

Please note that during holidays, delivery may take slightly longer due to increased order volume.

 

TRACK MY ORDER

As soon as your order ships, we will send you a confirmation email that includes delivery expectations by our eCommerce platform.  Please allow up to (4) business days to receive your tracking link AFTER your product has been manufactured to check your order status.

 

DAMAGED PRODUCTS

If your product arrives damaged or defective in some way we offer a hassle-free replacement. Here's how:

  1.      Take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged).
  2.      Attach your photos to an email and send them to  support@AircooledLifestyle.comPlease include your ORDER NUMBER, FULL NAME and brief description.
  3.      You will receive an email within 24 hours confirming that your damaged replacement will be processed.
  4.      If your photo return is confirmed, you do not need to mail back your product. We will process the refund or replacement based on the claim and automatically send out your replacement 2 Day Air.  

PROMOTIONS

If you have received a promotion offer CODE, you may redeem your discount ONLY at the time of Checkout in your Cart Discount section.

 

METHOD OF PAYMENT

We accept Visa, Mastercard, American Express, Diners Club and PayPal.  We do not provide invoices through our eCommerce platform.  

 

HELP & CONTACT US

If we have not answered all of your questions in this customer service section, please Contact us! support@AircooledLifestyle.com with your full NAME and ORDER NUMBER and our customer service specialist will be in touch shortly!

 

PRESS

For all press inquiries email support@AircooledLifestyle.com

 

MARKETING, ADVERTISING & PARTNERSHIPS

For all marketing inquiries email  support@AircooledLifestyle.com 

Added to cart!
Free Shipping When You Spend $x Free shipping when you order over XX You Have Qualified for Free Shipping 24 Hour Sale: 10% Off With Code: Save10 at Checkout. Ends In You Have Achieved Free Shipping Orders Over $x Enjoy Free Shipping To Free Shipping Over $x Sweet! You Have Achieved Free Shipping Orders Over XX Enjoy Free Shipping! ou Have Qualified for Free Shipping